Lodge service with a focus on security

Prestigious box reception. Sovereign presence. Tangible security.

Lodge and reception - with a secure feeling

Your entrance area is more than just an access point - it is a figurehead, control center and first line of security at the same time. A well-trained reception is more than just a friendly "Grüezi". It is a business card, interface and protective barrier at the same time. Our lodge services combine representation with discreet security expertise - for companies, institutions and properties that rely on professionalism and control.

✅ Friendly reception with a security-conscious presence
✅ Representative staffing of boxes and entrance areas
✅ Systematic access control and visitor registration
✅ Discreet monitoring of the immediate entrance area
✅ Seamless integration into existing front office structures
✅ Assumption of ancillary tasks such as key management, creation and management of badges, delivery acceptance or telephone service
✅ Hospitality services for VIP guests including conference room management
✅ 24-hour security boxes possible
✅ Deployment with clearly defined escalation and emergency plans
✅ With uniformed or civilian presence on request

Table of contents:

How our box service and reception service works

Our approach ensures that your individual security needs are met effectively and efficiently:

1

Analysis & planning

We examine your needs and create a customized security and reception concept.

 

2

Preparation & training

Our employees are specifically prepared for your location and your systems.

3

Professional use

We staff your box or reception with trained personnel - visibly or discreetly.

4

Documentation & further development

We document security-relevant events, analyze operations with modern software and continuously optimize our processes.

Our range of services at a glance

Access management

  • Systematic access control incl. ID check, badging and escorting of visitors
  • Key and ID card management with log management
  • Monitoring access authorizations to buildings and sensitive areas

  • Operation of access systems, alarm systems and video technology
  • Creation of precise deployment reports
  • Software-supported recording and analysis of deployment statistics

  • Inspection tours of the property
  • Active intervention when alarms are triggered
  • Presence in the entrance area and discreet monitoring of adjacent zones

  • Coordination with internal security team and facility management
  • Representative appearance in a corporate look
  • Integration into existing processes, systems and reception structures

  • Temporary or permanent assignments
  • Day or night shifts, also in the 24/7 model
  • Personnel profiles specifically tailored to the location:
    • Hospitality-oriented staff
    • Certified security personnel
    • Multilingual, interculturally competent employees
    • System operator for security technology
    • Reception and conference room manager
    • First Life Responder with defibrillator case

Who is DGProtection?

DGProtection is a Swiss family business with over 30 years of experience in the security industry. Founded by Sandro and Janis De Giorgi, the company offers customized security solutions for companies, public institutions and private individuals. DGProtection attaches great importance to trust, discretion and innovation, supported by modern and sustainable technologies.

The company is accredited in several Swiss cantons and authorized to provide security and guarding services. DGProtection is also ISO-certified, which guarantees compliance with international security standards. With a strong network of experts, DGProtection acts, among other things, as a general contractor for security and coordinates comprehensive solutions for a wide range of security requirements.

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Sandro De Giorgi

CEO

sandro.degiorgi@dgprotection.ch
+41(0)44 552 83 97

Certificates

Memberships

Commitment

Education

Frequently asked questions (FAQ)

Who is our reception & logging service suitable for?

Our services are aimed at anyone who is looking for more than just a traditional reception:

  • Companies with high customer or delivery traffic
  • Real estate management companies with properties frequented by the public or offices
  • Medical practices, law firms and clinics with increased protection needs
  • Public buildings, educational institutions or museums
  • Hotels, residences and business centers with concierge function
  • Representative buildings with access control, but without internal reception staff

  • Bank and office buildings: reception management, visitor registration, access control, patrols, alarm intervention, conference room & hospitality services
  • Data center: Access control, inspection tours, operation & monitoring of security and alarm systems, response to security-related incidents
  • Embassies and consulates: Comprehensive access, personal and baggage checks including metal detectors, appointment verification and document checks
  • Public facilities: Visitor guidance, compliance with security protocols, ID checks, emergency support
  • Residential complexes: access control, visitor checks, monitoring of the entrance area, security tours
  • Healthcare facilities: Reception service, access control for sensitive areas, visitor registration, security support

Safety awareness with a service mindset - that is our promise.

At DGProtection, we combine two worlds: the discreet efficiency of a security company with the service quality of an upscale reception. Our staff are more than just present - they are attentive, well-groomed, trained in de-escalation and understand the balance between control and hospitality. We combine state-of-the-art security technology with the highest hospitality standards.

All employees have:

  • Experience in reception and security services
  • High level of language & service competence for international guests
  • Professional demeanor and discreet communication style
  • Basic training in dealing with critical situations
  • Knowledge of access control and visitor management
  • Willingness to undergo continuous further training

On request, we also offer multilingual staff, trained in dealing with international guests or delicate situations.

Request a quote - quick and easy!

Do you need support with reception or are you looking for an experienced partner for your box?

Then now is the right time for professional relief with a safety factor.

Contact us on +41 44 552 83 95 or by e-mail at info@dgprotection.ch for more information about our reception, box service and front desk services or to get answers to your security questions. Our team is ready and waiting to assist you at any time.