Professional Logging and Reception Services for Businesses

First-Class Hospitality. Structured Access Control. Discreet Security for Corporations, Banks, and Law Firms.

Your Security Booth – the perfect calling card with built-in security awareness

The security desk and reception area are the first points of contact with your customers, partners, and employees. A trained security team combines first-class hospitality with discreet protection. Our employees are administratively skilled, proficient in professional visitor management, and trained to interact with discerning clients. We ensure that front-office operations run smoothly while preventing unauthorized access.

✅ Corporate Reception Services: Professional staffing of the reception area and security desk.
✅ Visitor Management: ID verification, pre-registration, and badge issuance at the counter.
✅ VIP Hospitality: Discreet support for clients and business partners.
✅ Access Control: Structured monitoring for employees and contractors.
✅ Front-Office Support: Efficient call handling as well as mail and package reception.
✅ System Integration: Secure use of your internal IT and room booking tools.
✅ Key Management: Centralized organization and logging of all access credentials.
✅ Lobby Security: Discreet monitoring of the entrance area to relieve the team.
✅ Professional Appearance: Available in either a business suit or corporate uniform.
✅ Four-Language Service: Professional communication in German, French, Italian, and English.
✅ First Responder in Alarm and Emergency Situations

Table of contents:

How our box service and reception service works

Our approach ensures that your individual security needs are met effectively and efficiently:

1

Analysis & planning

We examine your needs and create a customized security and reception concept.

 

2

Preparation & training

Our employees are specifically prepared for your location and your systems.

3

Professional use

We staff your box or reception with trained personnel - visibly or discreetly.

4

Documentation & further development

We document security-relevant events, analyze operations with modern software and continuously optimize our processes.

Our range of services at a glance

Access & ID Management

  • Systematic access control, including ID verification and comparison with authorization lists.
  • Electronic visitor registration via your internal system directly at the reception desk.
  • Issuance, return, and logging of day passes and badges.
  • Monitoring access permissions to sensitive floors and office areas.

  • Professional operation of the phone system right at the counter.
  • Key and lock media management with comprehensive logging.
  • Reliable handling of mail, courier, and delivery services.
  • Administrative support for your secretariat during periods of high workload.

  • A warm welcome for customers, business partners, and VIP guests.
  • Providing assistance and refreshments to visitors in the waiting area.
  • Assigning customer parking spaces and arranging taxis.
  • Coordinating meeting rooms and escorting guests to conference rooms.

  • Early detection of irregularities in the immediate entrance area.
  • Enforcement of the owner's right to exclude unwanted individuals from the building.
  • Professional conflict de-escalation right at the counter.
  • Maintaining order and quiet throughout the lobby area.

  • Customized services tailored precisely to your office and business hours.
  • Vacation and sick leave cover to provide long-term relief for your internal team.
  • Flexible switching between an elegant business suit (civilian attire) and a corporate uniform.
  • Bilingual staff (German, French, Italian, English) for international corporations.

Who is DGProtection?

DGProtection is a Swiss family business with over 30 years of experience in the security industry. Founded by Sandro and Janis De Giorgi, the company offers customized security solutions for companies, public institutions and private individuals. DGProtection attaches great importance to trust, discretion and innovation, supported by modern and sustainable technologies.

The company is accredited in several Swiss cantons and authorized to provide security and guarding services. DGProtection is also ISO-certified, which guarantees compliance with international security standards. With a strong network of experts, DGProtection acts, among other things, as a general contractor for security and coordinates comprehensive solutions for a wide range of security requirements.

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Sandro De Giorgi

CEO

sandro.degiorgi@dgprotection.ch
+41(0)44 552 83 97

Certificates

Memberships

Commitment

Education

Frequently asked questions (FAQ)

What types of companies would benefit from our reception and guest services?

Our services are aimed at corporations, banks, law firms, family offices, corporate headquarters, and jewelry stores seeking a professional concierge service that combines administrative expertise with an integrated approach to security.

No. This service focuses on staffing the front desk, visitor management, and administrative access control during your business hours. For comprehensive 24-hour surveillance of entire buildings, armed security assignments, vehicle checks at property boundaries, or the operation of a permanent, central operations center, we offer a specialized service: the Central Security Operation Post (CSOP).

That’s up to you. For the corporate sector and banks, our employees typically wear classic, elegant business suits (civilian attire). Upon request, they may also wear the DGP uniform to provide a visible security presence at the booth.

Request a quote - quick and easy!

Do you need support with reception or are you looking for an experienced partner for your box?

Then now is the right time for professional relief with a safety factor.

Contact us on +41 44 552 83 95 or by e-mail at info@dgprotection.ch for more information about our reception, box service and front desk services or to get answers to your security questions. Our team is ready and waiting to assist you at any time.