Security for the retail trade

Efficient protection for sales areas, staff and goods flows

Security solutions for department stores, shopping centers and store networks

Whether it's a hypermarket, a retail boutique or a shopping center: retailers are confronted with theft, vandalism, escalation or attempted fraud on a daily basis. DGProtection offers scalable security solutions for every retail environment - present, preventive and professional.

✅ Doorman & detective services for prevention & intervention
✅ Patrols, patrol services & checkout zone security
✅ Self-checkout and delivery checks
✅ Accompaniment of personnel, money transfers & conversions
✅ Video monitoring with preservation of evidence & logging
✅ Alarm activation & 24/7 intervention service
✅ Advice, risk assessment & camera positioning
✅ Security services for promotions, events & special sales

Table of contents:

How our security solution for the retail trade works

Our approach ensures that your individual security needs are met effectively and efficiently:

1

Risk analysis on site

We analyze store size, risk zones, customer frequency & existing infrastructure.

 

2

Tailor-made concept

Mix of personnel, technology and processes, tailored to your budget and objectives.

3

Operational implementation

Presents or discreet security actors, tailored to your store concept.

4

Ongoing optimization

Statistics and the preservation of evidence are used for continuous improvement and prevention.

Our services at a glance

Physical security measures

  • Doorman and store guard presence at the entrance
  • Store detectives for unobtrusive sales area surveillance
  • Self-checkout control for manipulation attempts
  • Escalation management and communication with police/authorities
  • Intervening in the event of conflicts, attempted fraud or theft
  • Enforcement of bans and expulsions
  • Escort protection for money transfers, shift changes, risk situations
  • Delivery checks and goods acceptance

  • Live monitoring and preservation of evidence in the event of incidents
  • Optimization of camera coverage based on risk statistics
  • Link to management dashboards for the GF

  • Inspection rounds of sales area, warehouse and outdoor areas
  • Closing/opening services, cash desk security
  • Support for external service providers outside opening hours
  • Night security for conversions or special projects
  • Control of stationary traffic, e.g. parking zones

  • Connection to our emergency call and service control center
  • Response service incl. deployment reporting and coordination with authorities

  • Video systems (CCTV), EMA, access control, digital keys
  • Emergency call systems with AED function
  • Technical support and alarm activation

  • Theft analysis by location, time, method
  • Camera optimization and hotspot detection
  • Reports and dashboards for store management

  • Site-specific security concepts
  • Risk analyses and audits
  • Emergency management, fire protection, specifications

  • Black Friday, special sales and new openings
  • Event protection and crowd management
  • Transportation services and external boxes/reception services
  • Facility and concierge services (mail, reception, keys)

Who is our offer suitable for?

  • Chain stores with a nationwide network
  • Shopping centers with high frequency and anonymity
  • Specialty stores and self-checkout zones
  • Department stores and outlet stores
  • Petrol station stores with night-time operation

Who is DGProtection?

DGProtection is a Swiss family business with over 30 years of experience in the security industry. Founded by Sandro and Janis De Giorgi, the company offers customized security solutions for companies, public institutions and private individuals. DGProtection attaches great importance to trust, discretion and innovation, supported by modern and sustainable technologies.

The company is accredited in several Swiss cantons and authorized to provide security and guarding services. DGProtection is also ISO-certified, which guarantees compliance with international security standards. With a strong network of experts, DGProtection acts, among other things, as a general contractor for security and coordinates comprehensive solutions for a wide range of security requirements.

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Sandro De Giorgi

CEO

sandro.degiorgi@dgprotection.ch
+41(0)44 552 83 97

Certificates

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Commitment

Education

Frequently asked questions (FAQ)

What distinguishes your detective services from traditional store guards?

Our detectives work undercover and are tactically trained for discreet interventions and the preservation of evidence.

Yes, we offer targeted personnel concepts for these risk zones, including escalation and intervention protocols.

Our teams document cleanly, provide video evidence and communicate with the police and judiciary.

Yes, thanks to our pool of personnel, we can be deployed at short notice for special sales or conversions.

Request a quote - quick and easy!

Are you looking for a partner for sophisticated, scalable security solutions in the retail sector?

Contact us on +41 44 552 83 95 or by e-mail at info@dgprotection.ch for more information about our services or to get answers to your security questions. Our team is ready and waiting to assist you at any time.